Terms of Service
Last Updated: August 19, 2026
Welcome to pshop.shop.
These Terms of Service (“Terms”) govern your access to and use of the website pshop.shop (the “Site”), as well as all product purchases completed through this Site. By browsing, accessing, registering, or placing an order on our website, you agree to be bound by these Terms, together with our Privacy Policy, Shipping Policy and Refund Policy. If you do not agree to these Terms, you must not use this website.
General Information
This website pshop.shop is owned and operated by Chen Yue Hong Kong Co., Limited (琛玥香港有限公司), a Hong‑Kong registered limited liability company.
Company Registration No.: 80919392
Registered Address: 1320, UNIT A, 13/F WING TAI CTR 12 HING YIP ST KWUN TONG HONG KONG
pshop.shop is an online e‑commerce store specializing in women’s clothing and related fashion accessories.
Should you have any inquiries regarding these Terms, please reach us at: pshop@pshop.shop.
Acceptable Use
You may use this Site only for lawful personal or legitimate business purposes. You agree you will not:
- Engage in any fraudulent, abusive, or unlawful activity when using the Site;
- Perform large‑scale data scraping, crawling, copying or reproducing site text, product images, logos and content without our prior written permission;
- Submit false, misleading or inaccurate personal or order information;
- Attempt to interfere, hack, disrupt or compromise website security and functionality.
All intellectual property including text, graphics, images, trademarks and logos displayed on pshop.shop remain the exclusive property of Chen Yue Hong Kong Co., Limited (琛玥香港有限公司). No content may be reused, reproduced or redistributed without explicit written consent.
Orders and Contract Formation
Submitting an order constitutes your offer to purchase selected goods. A binding sales contract is formed only between you and Chen Yue Hong Kong Co., Limited (琛玥香港有限公司) after we issue you an official order confirmation email.
We reserve the right to reject, suspend or cancel any order under circumstances including obvious pricing errors, suspected fraudulent activity, product stock shortages, or violation of these Terms.
You are responsible for verifying your shipping address, contact details and ordered items before completing payment.
Pricing and Payment
Product prices displayed on the website are denominated in US Dollars (USD). Prices may or may not include sales tax, VAT, customs duties or import fees, depending on your shipping destination. All additional local taxes and import charges are the responsibility of the customer.
Payment must be completed at checkout using payment methods available on our checkout page. Title to purchased goods transfers to you only upon full payment confirmation.
Shipping and Delivery
All shipping‑related rules, delivery timelines and shipping costs are specified within our independent Shipping Policy, which is incorporated into these Terms.
All delivery times are estimates and are not guaranteed. We are not liable for delays caused by third‑party carriers, customs clearance, or events beyond our reasonable control, unless mandatory applicable consumer law requires otherwise.
Returns, Refunds and Consumer Rights
Your return, refund and cancellation rights are governed by our separate Refund Policy.
For customers located within the European Union, you hold statutory consumer withdrawal rights in accordance with EU consumer protection directives. Statutory mandatory consumer rights take precedence over any conflicting provisions within these Terms. For customers in the United States, applicable state consumer protection laws shall apply.
Privacy
Your personal information is processed in accordance with our published Privacy Policy. Please review it for full details of data collection, storage and your corresponding data‑protection rights under GDPR (EU users) and CCPA/CPRA (California US users).
Disclaimer
We make reasonable efforts to ensure product photos and descriptions are accurate; minor visual or colour differences due to screen display settings are not guaranteed. The Site and all content are provided on an “as‑is” and “as‑available” basis. We do not warrant uninterrupted, error‑free website operation.
Limitation of Liability
Subject to mandatory applicable law, Chen Yue Hong Kong Co., Limited (琛玥香港有限公司) shall not be liable for any indirect, incidental, consequential or special damages arising out of your website use or product purchase. Nothing in these Terms shall exclude liability for death, personal injury or any liability which cannot be lawfully excluded under applicable law.
Force Majeure
We shall not be liable for delays or failure to perform our obligations resulting from circumstances reasonably beyond our control, including transport disruptions, customs hold‑ups, natural disasters, labour strikes, supplier outages or governmental measures.
Amendment to Terms
We reserve the right to revise these Terms at any time. Updated terms become effective upon publication on this page with a revised “Last Updated” date. Your continued use of pshop.shop after publication of changes constitutes acceptance of the updated Terms.
Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the general principles applicable to EU consumer law and United States cross‑border e‑commerce regulations, without reference to any single‑country domestic civil code.
Where you are a consumer resident in an EU Member State or a US state, you retain all mandatory statutory consumer protections afforded by your local jurisdiction.
EU consumers may utilise the European Online Dispute Resolution (ODR) platform for out‑of‑court dispute settlement. US consumers may pursue dispute resolution under their respective state consumer rules.
Contact
For questions about these Terms of Service please email us at: pshop@pshop.shop
